Useful informations

GUEST QUESTIONNAIRE

Please help us to improve our services. Take a few moments to fill in our questionnaire (available at reception) and return it to the reception. If you wish to provide your contact details, you will receive an individual response to your suggestions.

SWIMMING POOL ACCESSORIES TEL. 552
Accessories are available for purchase at our kiosk near the swimming pool. Swimming cap (compulsory) can be obtained from the vending machine located at the swimming pool entrance.

ATM
The nearest ATM is located in the Health and Relaxation Centre "Verano" - opposite Sanatorium San
entrance on Kosciuszko Street.

BRINE POOL
The pool is reserved for rehabilitation sessions from Monday to Friday between 7:00 am and 3:00 pm.
You are welcome to use the pool after those hours and on the weekends. Please contact reception for further information.

TREATMENT FACILITIES
Please refer to our Treatment Guide for information on all available treatments.
Medical treatments are assigned after medical consultation and scheduled by the Treatment Base office. Please contact TB office if you wish to purchase additional treatments. You can pay for them at the reception.
Please bring the blue bath towel (available in your room) for wet body treatments.

LIBRARY
Our extensive library can be found on the ground floor, opposite the Administration office.

BILLIARD
Billiard accessories are available from the front desk. There is no charge to our guests.

WAKE UP CALL TEL.100
Please contact reception for this free service.

TRAIN STATION
It is located in the center of Kołobrzeg, about 1 km from the Sanatorium.

CHECK-IN/OUT
Check-in from 2.00 pm. Check-out by 10.00 am. For more information please refer to your booking conditions.

CHILDREN
Baby bath tub, baby cot and linen are available at the cost of 25,00 PLN per stay. Kids dining chairs are provided in the dining room.

FAX
Fax service is available at the Administration office at the cost of 2,50 PLN.
There is no charge on receiving faxes.

MASSAGE CHAIRS
There are two coin-operated massage chairs and a foot massager available 24/7. The cost is
5,00 PLN/10 minutes. Coins can be purchased at the reception.

HAIRDRESSER TEL. 569

Our Hair Salon is open Monday to Friday from 9.30 am to 5.00 pm and on Saturdays from 9.00 am to 2.00 pm.

BOARD GAMES TEL. 566
Available from the reception.

ENTERTAINMENT TEL. 566
For current entertainment program please contact with the reception or refer to the Information Board.

SPECIAL EVENTS TEL. 566
We will be happy to organize your birthday, anniversary or any other special event. Please contact with the reception 

INTERNET
Computers are located in the lobby near the reception.
Wireless Internet access is available in common areas and near the reception.

CURRENCY EXCHANGE
The nearest office is located in the Centre for Health and Relaxation "Verano" - opposite Sanatorium entrance on Kosciuszko Street.

FEEDING BIRDS
Feeding birds is strictly prohibited.

POSTCARDS
Postcards and stamps are available for purchase at the kiosk. For your convenience, the mailbox is located in the lobby near the reception, at the front door.

CAFE / BAR TEL. 565
Café/Bar is located just off the reception. The bar is open daily from 10.00 am to 10.00 pm and the café from 3.00 pm to 10.00 pm. Drinks can also be ordered during meals in the dining room.

KIOSK TEL. 552
Kiosk is located near the swimming pool, at the Sanatorium entrance on Kosciuszko Street.

BLANKETS
In winter at your request, extra blankets will be delivered to your room.

COPYING
Service available at the Administration office (0.50 PLN/per page)

BEAUTY SALON – FACE TREATMENTS, MANICURE AND PEDICURE TEL: 574
Beauty treatments can be booked and paid for directly at the salon.

BEAUTY BODY TREATMENTS TEL: 574
Please contact our Treatment Base office to book your beauty body treatments.
You can pay for them at the reception.

DOCTOR TEL: 559
The surgery hours are Monday to Friday 9.00 am to 1.00 pm. There is a nurse on duty 24 hours and the doctor on call 24 hours.

LEARN TO SWIM LESSONS
Our swimming instructors invite you to learn to swim lessons. Please book your lessons directly at the swimming pool or at the Treatment Base office. Price 35,00 PLN/45 minutes, payable at the reception.

NORDIC WALKING TEL. 572
Welcome to Nordic Walking. Description of this form of recreation can be found in the Treatments Guide. Please book you session at the Treatment Base office.

BEACH WINDSCREENS
Available for rent at the reception at the price of 10,00 PLN per stay.

PARKING
There is no parking at the hotel but there is security parking directly opposite the main hotel entrance in. Street offering special rates for our guests. Price list is available at the reception.  Please do not park in the hotel driveway as it is reserved for buses and individual guests drop off/pick up. Free parking spaces are available on Kosciuszko Street.

FIRST AID TEL. 559
In case of emergency, please contact our nurse or reception (tel.100)

TREATMENT BASE OFFICE-RECEPTION SPA TEL. 572
BATHROBE

Available at the reception at 20,00 PLN/per stay.

DRY CLEANERS
We recommend ‘’Eco-Fala’’ dry cleaners (15C Armia Krajowa Street in Kolobrzeg) Tel: 94 354 77 53

NEWSPAPERS TEL. 552
Available at the kiosk

LUGGAGE ROOM TEL. 100
Please contact reception for further information.

RESIDENT
Please contact reception for information about your meetings with the resident of your travel agency.

TOWELS
Please use blue towels for all your treatments in the Treatment Base.

BIKE
Bike rental located at the parking directly opposite our hotel.

WASTE MANAGEMENT
In order to protect our environment we segregate waste. You will find recycling bins for glass, paper and plastic on each hotel floor.

SAFE TEL. 100
Rental of safe deposit boxes available at the reception at the cost of 2,00 PLN/ per day.

SPORT AND RECREATION
There is a swimming pool, fitness room, gym, pool table and at the hotel. We rent bikes and organize Nordic Walking tours. For attractions available outside the hotel, please contact with the reception.

PACKED LUNCH TEL. 100
If you plan a trip and will not be eating at the hotel, you can order a packed lunch at the reception. Please allow one-day advance notice.

HAIR DRYER
Available at the reception. The cost of 10,00 PLN / per stay.

CLUB ROOM
Located on the ground floor. It is an ideal place for special event or just watching DVDs or TV programs (multimedia projector available). Please contact with the reception for more information.

TAXI TEL. 100
Please book a taxi at the reception and receive a special price.

FAULTS AND DEFECTS
Please report any faults to your housekeeper or reception.

TOURS
Please contact with the reception or refer to the Information Board for current information on tours and excursions.

TREATMENTS
The most suitable treatment plan will be arranged for you during medical consultation. Please collect your personal card with scheduled treatments from the Treatment Base office- reception SPA. Always bring your blue towel to the therapy sessions. Towels are available in your room and changed once a week.

NO SMOKING
For your comfort and in compliance with the Sanatorium San no-smoking policy, smoking is prohibited throughout the premises. Offenders will incur a fine of 500,00 PLN.